Discover Shanghai
Beyond Sightseeing.

★★★★★

Shanghai Stories — Ming Dynasty to Modern Times (S1)

“We booked the full-day Shanghai Stories tour for our first day in the city, and it was the best decision we made. Our guide Lily met us at the hotel right on time and somehow made six centuries of history feel like a story rather than a lecture. Yu Garden early in the morning before the crowds was magical, and the heritage lanes stop gave our teenagers something to actually be interested in. The Huangpu River night cruise at the end, with the Bund lit up behind us, was the perfect full stop. The car was clean, the lunch was genuinely local (not tourist buffet), and Lily adjusted the pace when our daughter got tired. Worth every dollar.”

★★★★★

Zhujiajiao Water Town All-Inclusive (S5) + customised

“We took our two boys (9 and 12) to Zhujiajiao and were worried it would be 'another old town,' but it was lovely. The boat ride through the canal lanes was the highlight for the kids, and the water-town lunch was the best meal we had all week. What we appreciated most was how flexible the day was — when the boys wanted more time feeding the koi and less time in shops, our guide just rolled with it. Private transport meant no wrangling three generations onto a bus. Easy, relaxed, no stress. Exactly what a family day should be.”

★★★★★

Hangzhou West Lake & Tea Mountain (S2) · solo traveller

“As a woman travelling alone, I was a little nervous about a day trip out of Shanghai, but this was effortless and I always felt looked after. The high-speed rail was smooth, and once in Hangzhou our guide made West Lake feel intimate rather than crowded. Picking tea on the Longjing hills was unexpectedly joyful — I came home with a small packet and a big smile. Everything was included, so I never had to think about tickets or finding lunch. If you're a solo traveller on the fence: do it. I never once felt like 'just one person' being inconvenient.”

★★★★★

Suzhou Ancient Canal & Silk Culture (S3) · retired couple

“At our age we don't want to be herded around, and Shanghai Welcome clearly understood that. The Suzhou day was a gentle, beautiful pace — Panmen Gate, the silk workshop where we watched craftsmanship that's disappearing, and a quiet boat ride on Pingjiang Road. The Pingtan opera and afternoon tea were a lovely surprise. Our guide spoke clearly and waited for us without making us feel slow. The vehicle was comfortable for a full day. A refined, unhurried day we'd happily repeat.”

★★★★★

Custom evening — French Concession walk + Bund night cruise

“I had one free evening on a work trip and asked for something that wasn't the standard tourist loop. They built me a private evening: a walk through the French Concession's tree-lined lanes, dinner at a place locals actually go, then the Bund at night with a Huangpu River cruise. My guide read the room — more conversation when I wanted it, quiet when I needed to decompress after meetings. For a business traveller with limited time, having someone handle all the logistics was the whole point. Flawless.”

★★★★☆

Shanghai Sacred Tour & Temple Vegetarian Lunch (S6)

“A peaceful, genuinely-moving day at the Jade Buddha Temple. The incense ritual and the chance to try scripture copying gave the morning a stillness I didn't expect to find in a city this size. The monastery vegetarian lunch was wonderful. My only note — and it's a small one — is that I could have happily spent another half hour in the temple grounds; the day felt full but I wanted more of the quiet. Still, a unique experience I haven't found offered this thoughtfully anywhere else.”

★★★★★

Shanghai Disneyland · private, with young children

“Taking two under-fives to Disneyland internationally sounded like a logistics nightmare until we booked this. Having a private guide who knew the rope-drop strategy and a car waiting at the end of a long day was the difference between surviving and enjoying it. Our kids met characters, we did the rides that suited their ages, and nobody melted down from navigation stress. Pricey, yes — but for a once-in-a-lifetime family day, it paid for itself in sanity.”

★★★★★

Shanghai Modern & Future Tour (S8)

“I'm in tech and wanted to see the side of Shanghai that isn't in the guidebooks. The Modern & Future day delivered — urban-planning insights, skyscraper dining with a view that rearranged my sense of the city, and a look at robotics and mobility I'd never have found alone. Our guide actually understood the subject matter, which is rare. Smart, current, and a nice counterpoint to the temples-and-gardens circuit. Came away impressed and a bit envious.”

★★★★★

Multi-day custom — Shanghai + Hangzhou + Suzhou

“We planned a week around three cities and let Shanghai Welcome compose the routing. That was the right call. Instead of three disconnected days, we got a flowing arc: Shanghai's layers, then West Lake's calm, then Suzhou's canals — each guide handing off seamlessly, same standard of car and care throughout. The 36-hour cancellation policy gave us confidence to book ahead, and the PayPal checkout with a written record was reassuring. We travelled as a mixed-age group and everyone felt considered. We'll be back for the water towns next time.”